Terms of Service (Invite-Only Beta)

Welcome to MySalesSquad.AI. These Terms of Service (the “Terms”) govern your access to and use of the MySalesSquad.AI websites, applications, and services (the “Service”). We wrote these Terms to be clear and respectful. If something is not working for you, you can stop using the Service at any time.

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

1. Who we are

The Service is operated by MySalesSquad.AI (“MySalesSquad.AI,” “we,” “us,” or “our”).

Address: 310 Intreped Cut, Alpharetta, GA 30005, United States

Legal representative: Diego De La Sotta

2. Business use only

The Service is intended for business and commercial use.

By using the Service, you represent that you are using it for business or commercial purposes, not for personal, family, or household purposes.

3. Invite-only beta, no SLA, and changes

The Service is currently offered as an invite-only beta (“Beta”).

This means:

• The Service may change frequently.
• Features may be added, modified, or removed.
• The Service may be unavailable at times.
• We do not provide any service level agreement, uptime commitment, or availability guarantee.
• We may suspend, discontinue, or terminate the Beta (or any part of it) at any time.

4. Accounts and security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Using reasonable security measures to protect access to your account

If you believe your account has been compromised, contact us at support@mysalessquad.ai.

5. Your content and inputs

You may provide information to the Service, such as text, files, notes, contact details, prompts, and other materials (“Customer Content”).

You retain all rights you have in Customer Content. You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Content only as needed to provide, maintain, secure, and improve the Service.

You represent that you have the right to provide Customer Content to the Service and that doing so does not violate any law or any rights of others.

6. AI features and outputs

The Service may generate outputs using machine learning and large language models (“AI Outputs”).

Important points:

• AI Outputs may be inaccurate, incomplete, or inappropriate for your situation.
• AI Outputs are not professional advice (including legal, financial, medical, or compliance advice).
• AI Outputs may not be unique. Other users may receive similar outputs.
• You are responsible for reviewing AI Outputs before using them, including verifying facts and ensuring the output is appropriate for your use.
• You are responsible for your decisions, actions, and compliance with laws and policies.

As between you and MySalesSquad.AI, you retain your rights in Customer Content. To the extent permitted by law, you own the AI Outputs you generate. AI Outputs are not exclusive.

If you rely on AI Outputs, you do so at your own risk.

7. Prohibited use and Acceptable Use Policy

You agree not to misuse the Service. Examples of misuse include:

• Attempting to gain unauthorized access to systems or data
• Interfering with or disrupting the Service
• Using the Service to violate laws or the rights of others
• Uploading malware or attempting to bypass security controls
• Using the Service to develop or distribute harmful or abusive content

More detail is provided in our Acceptable Use Policy (the “AUP”). The AUP is incorporated by reference into these Terms. If the AUP conflicts with these Terms, these Terms control.

8. Privacy and security

Our Privacy Policy explains how we collect and use information related to the Service.

We use commercially reasonable measures to protect the Service, but no system is perfectly secure.

9. Data retention and deletion during beta

Because the Service is in Beta, you acknowledge and agree that:

• We may delete Customer Content and other data at any time, with or without notice.
• We are not responsible for any loss of Customer Content, AI Outputs, or other data.
• You are responsible for maintaining your own backups of anything you want to keep.

10. Feedback

If you provide feedback, suggestions, or ideas about the Service (“Feedback”), you grant us the right to use Feedback without restriction or compensation to you.

11. Third-party services

The Service may integrate with or rely on third-party services (for example, model providers, hosting providers, email providers, analytics, and other vendors). Third-party services are provided under their own terms and policies, and we are not responsible for third-party services.

12. Intellectual property

We and our licensors own the Service and all related intellectual property rights, including software, designs, and branding, except for Customer Content.

You may not:

• Copy, modify, or create derivative works of the Service (except where allowed by law)
• Reverse engineer, decompile, or attempt to extract source code (except where allowed by law)
• Remove proprietary notices

13. Suspension and termination

You may stop using the Service at any time.

We may suspend or terminate access to the Service at any time, including if:

• We believe you violated these Terms or the AUP
• We believe your use creates risk for the Service, us, other users, or third parties
• We discontinue the Beta

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
• OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED $100 (ONE HUNDRED U.S. DOLLARS).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless MySalesSquad.AI and its owners, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from:

• Your Customer Content
• Your use of the Service
• Your violation of these Terms or the AUP
• Your violation of any law or the rights of any third party

17. Dispute resolution, arbitration, and class action waiver

17.1 Informal resolution first

Before filing a claim, you agree to first send a written notice describing the issue and the relief you are seeking to legal@mysalessquad.ai. We will try in good faith to resolve the dispute informally within 30 days.

17.2 Agreement to arbitrate

Except for the carve-outs in Section 17.3, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration, not in court.

This arbitration agreement is governed by the U.S. Federal Arbitration Act.

The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, and will take place in the Atlanta, Georgia area, unless the parties agree to conduct it remotely.

Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

17.3 Carve-outs

Either party may seek:

• Temporary or emergency injunctive relief in a court of competent jurisdiction to prevent actual or threatened misuse, unauthorized access, security incidents, or infringement/misappropriation of intellectual property, or
• Relief in small claims court if the claim qualifies

17.4 Class action waiver

YOU AND MYSALESSQUAD.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

17.5 Mass arbitration (coordinated filings)

If 25 or more similar arbitration demands are filed within a 60-day period by or with the assistance of the same law firm or coordinated group, the parties agree to work in good faith to apply fair batching and bellwether procedures to reduce cost and promote efficient resolution, consistent with the administrator’s mass arbitration procedures.

17.6 Confidentiality

The arbitration proceeding and any settlement discussions will be confidential to the extent permitted by law.

18. Governing law and venue (for non-arbitrable matters)

Except as governed by the Federal Arbitration Act for arbitration, these Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

For any court proceedings permitted under these Terms (such as injunctive relief), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Fulton County, Georgia.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice by posting the updated Terms with a new effective date, and prior versions will be available in the Policy archive.

Your continued use of the Service after the change becomes effective means you accept the updated Terms.

20. Miscellaneous

20.1 Notices and electronic communications

We may provide notices, disclosures, and other communications to you electronically, including by email to the address associated with your account and by posting notices within the Service or Trust Center. You agree that electronic notices satisfy any legal requirement that communications be in writing.

20.2 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms and our rights and obligations under them, including in connection with a merger, acquisition, reorganization, or sale of assets.

20.3 Severability

If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

20.4 No waiver

Our failure to enforce a provision of these Terms is not a waiver of our right to do so later.

20.5 Force majeure

We are not liable for any delay or failure to perform resulting from events beyond our reasonable control, such as natural disasters, outages of hosting providers, war, terrorism, labor disputes, or government actions.

20.6 Export controls and sanctions

You may not use the Service in violation of U.S. or other applicable export control and sanctions laws. You represent that you are not located in, and will not allow access to the Service from, any country or region subject to comprehensive embargoes or sanctions, and you are not listed on any U.S. government restricted party list.

20.7 Entire agreement

These Terms, together with any policies incorporated by reference (including the Privacy Policy and Acceptable Use Policy), form the entire agreement between you and MySalesSquad.AI regarding the Service and supersede any prior agreements or communications.

20.8 Survival

Sections that by their nature should survive termination will survive, including Sections 5, 9, 10, 12, 14, 15, 16, 17, 18, and 20.

21. Contact

Support: support@mysalessquad.ai

Privacy: privacy@mysalessquad.ai

Security: security@mysalessquad.ai

Legal: legal@mysalessquad.ai