AI Policy
Overview
MySalesSquad.AI includes AI-powered features designed to help you plan, write, and execute sales work faster.
AI can be helpful, but it can also be wrong. AI outputs may be inaccurate, incomplete, or not appropriate for your situation.
The Service is provided for business use. AI features do not provide professional advice (including legal, financial, compliance, medical, or tax advice). You are responsible for how you use the Service and any output you choose to rely on.
What inputs are processed
To provide AI features, we may process inputs you provide to the Service, which may include:
- Messages you type or paste into the Service
- Documents, notes, and other content you upload or connect
- Context you provide about accounts, contacts, and deals
- Instructions you provide about how you want the Service to help
You control what you submit. Please do not submit:
- Passwords, private keys, or authentication secrets
- Full payment card numbers
- Any data you do not have the right to use or share
If you include personal data (for example, business contact details), you are responsible for ensuring you have the appropriate rights and permissions to use that data for your business purposes.
Output limitations and your responsibility
AI outputs are generated based on patterns in data and your inputs. This means:
- Outputs can contain errors or fabricated details
- Outputs can miss important context
- Outputs may not reflect current facts
- Similar prompts can produce different outputs
You are responsible for:
- Reviewing outputs before using them
- Verifying facts, claims, quotes, and sources before sharing externally
- Ensuring your outreach and communications comply with applicable law, platform rules, and your internal policies
- Making final decisions. The Service does not make decisions for you.
If you are not comfortable with these limitations, do not use the AI features.
Output ownership and similarity
As between you and MySalesSquad.AI, you retain your rights in your inputs. To the extent permitted by law, you also own the outputs you generate using the Service.
AI outputs may not be unique. Other users may receive similar outputs, and you do not receive exclusivity.
AI vendors and data use
We may use one or more third-party AI providers to deliver AI features. We may also change providers, models, and routing logic over time for quality, reliability, security, and cost reasons.
When AI features are used:
- Your inputs and related context may be sent to our AI providers to generate outputs
- We may store inputs and outputs within our systems to provide the Service, maintain continuity, support troubleshooting, and improve product quality
- We may review limited samples of data for debugging, safety, abuse prevention, and service improvement
We do not train foundation AI models on your inputs or outputs as part of operating the Service, unless we clearly tell you otherwise and provide a separate choice. Provider policies may differ, and we will disclose our current AI vendors in our Subprocessors list.
Contact
Support: support@mysalessquad.ai
Privacy: privacy@mysalessquad.ai
Security: security@mysalessquad.ai
Legal: legal@mysalessquad.ai